Maintenance And Support Agreement Template

The models allow the provider to conclude its contractual obligations under contract or to prohibit subcontracting. As software maintenance contracts go, this one is short, simple and easy to use. Under this agreement, maintenance services are provided for certain identified software. Maintenance services are set to cover the provision and/or application of updates and updates for the software to be maintained. The service provider is expected to provide services to a defined standard (for example. B with appropriate diligence and skill) and have the right to suspend services in the event of non-payment by the customer. PandaTip: Make sure that the “Notice” section of this model accurately reproduces contact information for both the software owner and the software maintenance provider. This software maintenance contract constitutes the entire contract for the services listed here and replaces all previous agreements concluded either in writing or orally. In addition to these maintenance-specific clauses, the model also includes clauses relating to fees, payments, guarantees, liability limitations, force majeure, termination, termination, interpretation and general construction issues. Any information deemed confidential under this Agreement will be retained for the duration of this contract and for a period of 12 months from the end of the agreement. PandaTip: The software license guarantee contained in this model defines all the guarantees contained in the software maintenance contract and documents all the conditions under these guarantees. PandaTip: This model describes the extent of the software maintenance services offered, the terms of these services and all the additional conditions associated with your contract with the customer. In the event that one of the parties in the software maintenance contract falls into question under the conditions, the party in question must inform the defaulting party in writing.

All notifications regarding this software maintenance agreement are made in writing and are sent to the responding party either by person, e-mail or email, to the following addresses. In the event that one of the parties to this agreement, during the duration of this agreement, constitutes an offence because of uncontrollable circumstances, including, but not limited to, floods, hurricane, theft, terrorism, earthquakes or other acts of God, the party must inform the remaining part of this offence and will have a maximum of 30 days to remedy this offence before further action can be taken. Any software that will be replaced during the duration of this contract includes all warranties and agreements, including the purchase of this software. The arbitrator has the final say on all agreements in question and will submit these agreements to the [Company.State] court. These contract templates cover the provision of software-related support and maintenance services. The service provider is committed to carrying out all projects and interviews in a professional manner. More detailed information on how maintenance services should be provided is provided in the Schedule level service. This schedule includes topics such as regularization, the provision of notice regarding the publication of updates and upgrades, how to provide/apply updates and upgrades, and the consequences that the customer refuses to apply or have applied updates and upgrades to software.

Fotos: Kathrin Leisch
Impressum | AGB